Key Takeaways
- Cancel anytime from your Dashboard settings.
- You keep your credits until the end of the billing period.
- Refunds are available within 7 days if usage is < 500 words.
- Annual plans have a 14-day money-back guarantee.
We don't want to hold you hostage. Managing your plan is easy.
How to Cancel
- Go to your Dashboard.
- Click on Settings (Gear Icon).
- Navigate to the Billing tab.
- Click "Cancel Subscription".
Your plan will be set to "Do Not Renew". You will retain full access to your remaining credits until the end of the current billing cycle.
Refund Policy
We offer a "Satisfaction Guarantee".
- 7-Day Policy: If you are unhappy with the quality of the humanization, you can request a full refund within 7 days of purchase, provided you have used less than 500 words.
- Technical Issues: If the tool failed to process your document due to a server error, we will refund you immediately.
To request a refund, simply email support@passmyessay.com with your Transaction ID.
Options
Downgrading
If you don't want to cancel fully, you can downgrade to the "Lite" plan specific for maintenance. This keeps your account active and retains your rollover credits for a smaller monthly fee ($5.99).